Learning Provider Portal

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Navigation Controls

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Duration

The module will take approximately 20 minutes to complete.

This training module has been designed to be an interactive simulation of the Learning Provider Portal. Each scenario that is included in this module is designed to demonstrate the functionality of the live system.

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Objectives

On completion of this module, you will be able to do the following:

Sign into the Learning Provider Portal
View your organisation details
Create, view and maintain key contact details for your organisation
Create, view and maintain users within your organisation

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Overview & Background

The Skills Funding Agency and the Student Loans Company (SLC) were commissioned by the Department for Business Innovation and Skills (BIS) to work together to deliver and operate a loans service for FE for eligible learners starting Learning Aims from the 1st August 2013.

SLC are responsible for the business to business administration systems and processes between SLC and Providers. The Learning Provider Portal is used to manage these interactions.

The Learning Provider Portal is accessible through the Learning Provider Services website (http://lpservices.slc.co.uk/).

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Overview & Background

The Portal allows Providers to:

View their organisation details and administer users for the system
View details of learner applications
Confirm their ongoing attendance, in order to release payment of the loan
Complete change of circumstance notifications
View financial reports
Bulk import information - for attendance confirmations and change of circumstances
Export data

This module of eLearning covers the ‘View their organisation details and administer users for the system’ section.

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What to do if your ID becomes locked

After the initial login you will only provide the username allocated to you and the password and secret answer you will create from your first time login.

If you enter your password or secret answer incorrectly 3 times your User Id will be locked out.

If this happens please contact the User Administrator within your organisation to have your password and secret answer re-set.

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In the Administer User screen you can create and administer users, re-set passwords, add/remove user roles and expire accounts.

In the Learning Provider details screen you can view the information held for your organisation.

You can also create and administer the contacts held for your organisation.

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Learning Provider Details

You can view the details of your organisation by selecting the Learning Provider Details tab.

In this section of the system you can also view a list of contacts within your organisation. Each contact is assigned one or more roles. This is to enable SLC to identify the most appropriate user to contact in regards to queries. This list can be maintained by the User Administrator within your organisation.

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